Privacy Policy

1. Introduction

Makondoo Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Download resources
• Request consultations or services

This information may include: name, email address, company name, and message content.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through Cloudflare Web Analytics, including:

• Page views and navigation patterns
• Referring websites
• Browser type and version
• Device information
• Geographic location (country/region level only)

Important: We use Cloudflare Web Analytics, which is privacy-first and does not use cookies or track individual users across websites.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and security updates (with your consent)
• Deliver requested resources and downloads
• Improve our website and services
• Analyze website usage and performance
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Resend for email delivery. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use minimal cookies on our website:

• Essential Cookies: Required for website functionality
• Consent Cookie: Stores your cookie consent preference

We do not use third-party tracking cookies or advertising cookies. Our analytics solution (Cloudflare Web Analytics) does not use cookies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure server infrastructure via Cloudflare
• Regular security audits and updates
• Access controls and authentication
• Data minimization practices

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at ctf-1@makondoo.org

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Newsletter subscriptions: Until you unsubscribe
• Contact form inquiries: 2 years from last contact
• Resource downloads: 1 year from download date

9. Email Communications

If you subscribe to our newsletter, you can unsubscribe at any time by:

• Clicking the "Unsubscribe" link in any email we send
• Contacting us directly at ctf-1@makondoo.org

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: